American tosses pillows off most domestic flights
Airline pillows are soon coming off most of American Airlines' domestic flights to cut costs.
Estimated savings: $375,000 a year. American is hoping most passengers won't care that pillows are gone.
Some great quotes from the article:
'I have never used pillows on American or any other carrier,' says James Espy, president of a Christopher, Ill.-based company that makes Christmas decorations. 'Have you looked at these specimens? How often are they cleaned?'
Washington-based frequent flier David Blanchard says he'll never substitute a blanket for a pillow because airplane blankets collect germs, too. 'I can't tell you how many times I've seen people wrap their feet in them,' he says.
To read the entire article.
How happy are you?
From USA TODAY
Airline pillows are soon coming off most of American Airlines' domestic flights to cut costs.
Estimated savings: $375,000 a year. American is hoping most passengers won't care that pillows are gone.
Some great quotes from the article:
'I have never used pillows on American or any other carrier,' says James Espy, president of a Christopher, Ill.-based company that makes Christmas decorations. 'Have you looked at these specimens? How often are they cleaned?'
Washington-based frequent flier David Blanchard says he'll never substitute a blanket for a pillow because airplane blankets collect germs, too. 'I can't tell you how many times I've seen people wrap their feet in them,' he says.
To read the entire article.
How happy are you?
From USA TODAY
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